Recovery Solutions
Choose Duthaya Digital Services for dependable, scalable, and cost-effective solutions for your bill arrears and asset recovery needs.
Bill Arrears Recovery and Device/Asset Recovery Solutions
At Duthaya Digital Services (Private) Limited, we provide comprehensive outsourcing solutions for bill arrears and device or asset recovery. Our services ensure that your business can efficiently manage overdue payments and retrieve valuable assets, all while maintaining strong customer relationships. We handle the challenges of recovery, allowing you to focus on your core business.
Our Services Include
Bill Arrears Recovery
Our expert call center agents specialize in recovering overdue payments for credit cards, loans, mortgages, and utility bills. With multi-language support (Sinhala, Tamil, and English), we ensure effective communication, leading to higher recovery rates.
Device and Asset Recovery
For telecom and leasing companies, we provide efficient on-the-ground recovery of leased devices such as routers, modems, or valuable assets from non-paying customers. Our field agents ensure timely and smooth recovery operations.
Technology-Driven Reporting
We use advanced CRM tools to track all recovery activities in real-time, providing transparent and detailed reporting that keeps you informed of progress and results.
Industries We Serve
Banks & Financial Institutions
Specialized recovery of overdue loan installments and credit card payments to reduce bad debt.
Telecommunication Companies
Efficient management of overdue payments and device recovery for leased equipment.
Leasing & Asset Recovery Firms
Repossession of valuable assets from delinquent customers.
Utility Providers
Streamlining the collection of overdue bills for essential services like electricity, water, and more.
Why Choose Duthaya?
Scalable Recovery Solutions
Whether managing a few hundred accounts or large-scale recovery operations, our solutions can grow with your needs.
Cost-Effective Services
Save on internal staffing and infrastructure costs by outsourcing to us. Our performance-based billing ensures you only pay for successful recoveries.
Professional Expertise
Our team is trained to handle customer interactions with care and professionalism, ensuring a positive experience throughout the recovery process.